With 93% of the UK population using mobile phones and more than traditional landlines, getting things wrong with mobile phone plans can have dire consequences on the communication overheads on local businesses.
The majority of businesses operate on landline and mobile phone plans, and with more staff in larger organisations, that often includes a number of phone contracts.
The contracts you have in place are only one aspect of your mobile phone usage that need to be reviewed on a regular basis.
To ensure you have the lowest possible overheads on your mobile phone usage, the following points can be used to lower your costs significantly:
- Checking your mobile call package
Nearly all mobile plans consist of three different areas.
They’ll be inclusive of:
- Data (for internet access, social media etc)
For plans inclusive of x amount of minutes, those can be streamlined by minimizing call usage, and using up the inclusive texts when appropriate, and if emails can be used, the data package can cover that.
Monitoring each aspect of a mobile phone plan, and ensuring that each member of staff is fully aware of the data packs they have available, while encouraging to minimize the use of minutes, by considering other means of communication, could see a significant reduction to additional “pence per minute” call charges.
Naturally, the message is to go lighter on the calls, utilising each means of communication included in the mobile call package.
- Contractual Considerations
Contract phones are what many businesses opt for as it almost guarantees the best in technology, as it becomes available; by adding a small premium to include a handset, along with the call package you select based on your needs, and can spread the cost of advanced handset technology with Smart Phones and apps.
If you have the capital to invest, then eliminating the contract and going for a SIM only deal, could result in more cost saving.
In terms of the handset(s) you use for business purposes, it’s often best to go with a smart phone, as there are apps that businesses can use to lower the cost of calling.
One example of apps to reduce mobile costs is the BT Smart Talk app. That lets a mobile tap into the landline call plan, reducing, or sometimes eliminating the cost of premium business rate numbers.
Additional apps can allow calls to be made over the Wi-Fi connection either in your office location, or when the handset is used in Wi-Fi accessible areas (Wi-Fi hotspots).
- Will pay per go be better?
It’s not always the case that savings are made when you contract into a deal and receive the handset and an inclusive data pack.
There are times for lighter phone users, usually paying less than £20 per month, and with a good smart phone, can find that the pay per go option is just as efficient.
Just be sure that if you are utilising the benefits of pay per go, that you go with a SIM only plan, and ensure that the calling plan you’re on matches your needs.
Even on a PAYG tariff plan, there are usually different options to match your call usage.
Data roaming is usually when you’ll incur higher tariffs, and those apply to contracted mobile plans too. Be sure that whether you’re using the phone either in the UK, or overseas, that you utilise the Wi-Fi and any other phone applications that allow you to call over the internet, rather than connecting through data roaming.
If you’re travelling overseas, speak to your provider to get a deal in place before you head away. If you want to completely avoid high cost data roaming charges abroad, then it’s best to disable data roaming altogether.